Effective as of: February 2025
This policy explains the rights of California residents regarding the collection, use, sale, and sharing of their personal information under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). We may update and make changes to this policy, so we encourage you to review it periodically.
The CCPA only applies to information about residents of California. If you are a resident of a U.S. state other than California, you may submit a request and we may process it, as described in this Notice, even though the CCPA does not require us to do so. In accepting, processing, and responding to requests by individuals who are not California residents, we will apply all the same limitations and exceptions under the CCPA to those requests as apply to requests made by California residents. We reserve the right to change or stop the practice of accepting requests from U.S. residents of states other than California, except as otherwise required by law.
Under the CCPA, "personal information" is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. This information is referred to in this Notice as "Personal Data."
Personal Information We Collect About You. In the preceding 12 months, we have collected the following
categories and specific types of consumer personal information:
Categories of Personal Information | Specific Types of Personal Information Collected |
---|---|
Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers) | Personal unique identifiers, such as full name |
Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, their name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. | Personal information, including contact details (e.g., telephone number, email and address) |
Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies) | Purchase information, such as products and services obtained and transaction histories |
Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Website, application, or advertisement) | Internet or online information (e.g., browsing history), including information about interaction with our websites, applications, or advertisements |
Geolocation data | Geolocation data, such as device location |
Audio, electronic, visual, thermal, olfactory, or similar information | Audio, electronic, visual, thermal, olfactory, or similar information, such as call and video recordings |
Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes | Inferences based on information about an individual to create a summary about, for example, an individual’s preferences and characteristics; |
Sensitive Personal Information | The contents of mail, email, and text messages unless we are the intended recipient of the communication. |
How Your Personal Information is Collected. We collect most of this personal information directly from you—in person, by telephone, text or email [and/or via our website[and apps]]. However, we may also collect information from the following categories of sources:
Why We Use Your Personal Information. We collect, [and sell and/or share] consumer personal information for
the following business purposes:
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our reasons for doing so:
What we use your personal information for | Our reasons |
---|---|
To provide products and/or services to you | To provide our services to you; Obtain support for fulfilling the above purposes from our third-party service providers, professional services and business partners, |
To prevent and detect fraud against you or Lead Flow Connect | For our legitimate interests or those of a third party, i.e., to minimize fraud that could be damaging for us and for you |
Conducting checks to identify our customers and verify their identity
Screening for financial and other sanctions or embargoes
Other processing necessary to comply with professional, legal and regulatory obligations that apply to our business, e.g., under health and safety regulation or rules issued by our professional regulator | To comply with our legal and regulatory obligations |
Gathering and providing information required by or relating to audits, enquiries, or investigations by regulatory bodies | To comply with our legal and regulatory obligations |
Ensuring business policies are adhered to, e.g., policies covering security and internet use | For our legitimate interests or those of a third party, i.e., to make sure we are following our own internal procedures so we can deliver the best service to you |
Operational reasons, such as improving efficiency, training, and quality control | For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service for you at the best price |
Ensuring the confidentiality of commercially sensitive information | For our legitimate interests or those of a third party, i.e., to protect trade secrets and other commercially valuable information
To comply with our legal and regulatory obligations |
Marketing our services and those of selected third parties to:
—existing and former customers; —third parties who have previously expressed an interest in our services; —third parties with whom we have had no previous dealings. | For our legitimate interests or those of a third party, i.e., to promote our business to existing and former customers |
Who We Share Your Personal Information With. In the preceding 12 months, we have sold or shared consumers’
personal information with:
allow our service providers to handle your personal information if we are satisfied, they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers, contractors, and third parties to ensure they can only use your personal information to provide services to us and to you.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.
We will not share your personal information with any other third party.
Categories of Personal Information We Sold or Shared. Lead Flow Connect did not sell or share personal data within the 12 months prior to the date of this notice. The full descriptions of the categories of Personal Data and third parties are available below.
How Long Your Personal Information Will Be Kept. We will keep your personal information while we are providing services to you. Thereafter, we will keep your personal information for as long as is necessary:
Your Rights Under the CCPA/CPRA. You have the right under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to exercise free of charge:
If you are a California resident, you have the right to request that we:
1. Disclose to you the following information ("Request to Know"):
a. The categories of Personal Data we collected about you and the categories of sources from which we collected the Personal Data;
b. The business or commercial purpose for collecting or sharing Personal Data about you;
c. The categories of third parties to whom we disclosed Personal Data about you, and the categories of Personal Data disclosed;
d. The categories of Personal Data about you that we shared and the categories of third parties with whom we shared such Personal Data; and
e. The specific pieces of Personal Data we collected about you.
2. Delete Personal Data we collected from you ("Request to Delete").
3. Correct inaccurate personal information that we maintain about you ("Request to Correct").
4. Opt you out of "sharing", for purposes of cross-context behavioral advertising, ("Request to Opt-Out of Sharing").
In addition, you have the right to be free from discrimination by a business for exercising your CCPA privacy rights,
including the right as an employee, applicant, or independent contractor not to be retaliated against for exercising
your CCPA privacy rights.
How to Exercise Your Rights. If you would like to exercise any of your rights as described in this Privacy Policy, you
can do so by submitting your request to info @ drdreamremodel.com.
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