California Consumer Privacy Notice at Collection

Effective as of: February 2025

This policy explains the rights of California residents regarding the collection, use, sale, and sharing of their personal information under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). We may update and make changes to this policy, so we encourage you to review it periodically.

The CCPA only applies to information about residents of California. If you are a resident of a U.S. state other than California, you may submit a request and we may process it, as described in this Notice, even though the CCPA does not require us to do so. In accepting, processing, and responding to requests by individuals who are not California residents, we will apply all the same limitations and exceptions under the CCPA to those requests as apply to requests made by California residents. We reserve the right to change or stop the practice of accepting requests from U.S. residents of states other than California, except as otherwise required by law.

Under the CCPA, "personal information" is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. This information is referred to in this Notice as "Personal Data."

Personal Information We Collect About You. In the preceding 12 months, we have collected the following

 categories and specific types of consumer personal information:

Categories of Personal Information
Specific Types of Personal Information Collected

Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers)

Personal unique identifiers, such as full name

Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, their name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

Personal information, including contact details (e.g., telephone number, email and address)

Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies)

Purchase information, such as products and services obtained and transaction histories

Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Website, application, or advertisement)

Internet or online information (e.g., browsing history), including information about interaction with our websites, applications, or advertisements

Geolocation data

Geolocation data, such as device location

Audio, electronic, visual, thermal, olfactory, or similar information

Audio, electronic, visual, thermal, olfactory, or similar information, such as call and video recordings

Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes

Inferences based on information about an individual to create a summary about, for example, an individual’s preferences and characteristics;

Sensitive Personal Information

The contents of mail, email, and text messages unless we are the intended recipient of the communication.

How Your Personal Information is Collected. We collect most of this personal information directly from you—in person, by telephone, text or email [and/or via our website[and apps]]. However, we may also collect information from the following categories of sources:


  • From California residents directly, or other individuals acting on their behalf, through, for example, physical (e.g., paper application), audible (e.g., phone), and electronic (e.g., website, social media) sources.
  • Publicly accessible sources or widely available sources;
  • Third party (e.g., sanctions screening providers, credit reporting agencies, customer due diligence providers, advertising networks, internet service providers, social networks, data analytics providers, government entities, and data brokers);
  • Outside companies or organizations from whom we collect Personal Data as part of providing products and services, completing transactions, supporting our everyday operations, or business management and development. Examples include companies or organizations to whom we provide products or services; other parties, partners, and financial institutions; and parties involved with mergers, acquisitions, and other transactions involving transfers of all or part of a business, or a set of assets.
  • Cookies on our website;

Why We Use Your Personal Information. We collect, [and sell and/or share] consumer personal information for

the following business purposes:

  • Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards;
  • Helping to ensure security and integrity to the extent the use of the consumer's personal information is reasonably necessary and proportionate for these purposes;
  • Debugging to identify and repair errors that impair existing intended functionality;
  • Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of a consumer's current interaction with the business, provided the consumer's personal information is not disclosed to another third party and is not used to build a profile about the consumer or otherwise alter the consumer's experience outside the current interaction with the business;
  • Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business or service provider;
  • Providing advertising and marketing services, except for cross-context behavioral advertising, to the consumer;
  • Undertaking internal research for technological development and demonstration;
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business;
  • To comply with our legal and regulatory obligations;
  • For the performance of our contract with you or to take steps at your request before entering into a contract;
  • For our legitimate interests or those of a third party; or
  • Where you have given consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

The table below explains what we use (process) your personal information for and our reasons for doing so:

What we use your personal information for
Our reasons

To provide products and/or services to you

To provide our services to you; Obtain support for fulfilling the above purposes from our third-party service providers, professional services and business partners,

To prevent and detect fraud against you or Lead Flow Connect

For our legitimate interests or those of a third party, i.e., to minimize fraud that could be damaging for us and for you

Conducting checks to identify our customers and verify their identity

Screening for financial and other sanctions or embargoes

Other processing necessary to comply with professional, legal and regulatory obligations that apply to our business, e.g., under health and safety regulation or rules issued by our professional regulator

To comply with our legal and regulatory obligations

Gathering and providing information required by or relating to audits, enquiries, or investigations by regulatory bodies

To comply with our legal and regulatory obligations

Ensuring business policies are adhered to, e.g., policies covering security and internet use

For our legitimate interests or those of a third party, i.e., to make sure we are following our own internal procedures so we can deliver the best service to you

Operational reasons, such as improving efficiency, training, and quality control

For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service for you at the best price

Ensuring the confidentiality of commercially sensitive information

For our legitimate interests or those of a third party, i.e., to protect trade secrets and other commercially valuable information

To comply with our legal and regulatory obligations

Marketing our services and those of selected third parties to:

—existing and former customers;

—third parties who have previously expressed an interest in our services;

—third parties with whom we have had no previous dealings.

For our legitimate interests or those of a third party, i.e., to promote our business to existing and former customers

Who We Share Your Personal Information With. In the preceding 12 months, we have sold or shared consumers’

personal information with:


  • Our affiliates and marketing partners;
  • Service providers we use to help deliver our services to you;
  • Outside companies or organizations, including service providers, to whom we disclose Personal Data as part of providing products and services, completing transactions, supporting our everyday operations, or business management and development. Examples may include internet service providers, social networks, operating systems and platforms, advertising networks, and data analytics providers; companies or organizations to whom we provide products or services; other parties, partners, and financial institutions; and parties involved with mergers, acquisitions, and other transactions involving transfers of all or part of a business, or a set of assets.
  • Third-party marketing and advertising technology providers, advertising partners, and social media platforms, in connection with our cross-context behavioral advertising activities
  • We only Other third parties when you authorize or direct us to share your information.
  • Service professional companies if you are an employee, contractor, owner, or other affiliate of any company participating in the Services as a service professional.


allow our service providers to handle your personal information if we are satisfied, they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers, contractors, and third parties to ensure they can only use your personal information to provide services to us and to you.


We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.


We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.


We will not share your personal information with any other third party.


Categories of Personal Information We Sold or Shared. Lead Flow Connect did not sell or share personal data within the 12 months prior to the date of this notice. The full descriptions of the categories of Personal Data and third parties are available below.


  • Identifiers (e.g., a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers);
  • Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, their name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information;
  • Characteristics of protected classifications under California or federal law;
  • Commercial information (e.g., records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies);
  • Biometric information;
  • Internet or other electronic network activity information (e.g., browsing history, search history, and information regarding a consumer’s interaction with an Internet Website, application, or advertisement);
  • Geolocation data;
  • Audio, electronic, visual, thermal, olfactory, or similar information;
  • Professional or employment-related information;
  • Education information, defined as information that is not publicly available personally identifiable information as defined in the FERPA;
  • Inferences drawn from any of the information identified above to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes; and
  • Sensitive personal information


How Long Your Personal Information Will Be Kept. We will keep your personal information while we are providing services to you. Thereafter, we will keep your personal information for as long as is necessary:


  • To respond to any questions, complaints or claims made by you or on your behalf; or
  • To keep records required by law.
  • We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information When it is no longer necessary to retain your personal information, we will delete or anonymize it.

 

Your Rights Under the CCPA/CPRA. You have the right under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to exercise free of charge:

If you are a California resident, you have the right to request that we:


1. Disclose to you the following information ("Request to Know"):

a. The categories of Personal Data we collected about you and the categories of sources from which we collected the Personal Data;

b. The business or commercial purpose for collecting or sharing Personal Data about you;

c. The categories of third parties to whom we disclosed Personal Data about you, and the categories of Personal Data disclosed;

d. The categories of Personal Data about you that we shared and the categories of third parties with whom we shared such Personal Data; and

e. The specific pieces of Personal Data we collected about you.

2. Delete Personal Data we collected from you ("Request to Delete").

3. Correct inaccurate personal information that we maintain about you ("Request to Correct").

4. Opt you out of "sharing", for purposes of cross-context behavioral advertising, ("Request to Opt-Out of Sharing").

 

In addition, you have the right to be free from discrimination by a business for exercising your CCPA privacy rights,

including the right as an employee, applicant, or independent contractor not to be retaliated against for exercising

your CCPA privacy rights.

 

How to Exercise Your Rights. If you would like to exercise any of your rights as described in this Privacy Policy, you

can do so by submitting your request to info @ drdreamremodel.com.

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